Food Allergies

Dining with Food Allergies or Intolerances

We understand dining with food allergies or intolerances can be challenging, especially in a new dining environment. To better support your dining experience at our halls, our chefs and kitchen staff are committed to providing clear and accurate information, so that you can make safe and informed food choices. See our step-by-step guide below.

Step-by-step guide

How to dine safely at your dining hall with food allergies or intolerances

  • Register your food allergies and/or intolerances, or dietary requirements with the boarding house.

    Make sure the boarding house is aware of your food allergies/intolerances, or other dietary requirements. If you haven’t done so, or need to make any changes, reach out to your house administrator to get this sorted.

    Every term, the kitchen team will receive a photo list of students with registered food allergies and/or intolerances, or dietary requirements. This allows our chefs to easily identify students, and the list is updated as required by the boarding house.

  • At the beginning of the year*, an introduction and meeting with your head chef will be organised.

    (*or when you start with us)

    As you get inducted by your prefects and house masters, you will be introduced to your head chef and kitchen team. You’ll have a brief conversation with your head chef about your food allergies/intolerances and the process put in place to ensure the meals you receive at every service is safe for you.

    Your head chef will also regularly check in with you throughout the year – do not hesitate to let him know if you have any questions or feedback!

  • At every meal service, make yourself known to the chefs before selecting your meals.

    Students with food allergies/intolerances will have separately plated and labelled mains available for each service.

    Breakfast
    Reach out to the chef to check if the hot breakfast option* is safe for you.  PCU spreads are available.

    Lunch & Dinner
    Students with food allergies/intolerances will have a separately plated and labelled main meal* available for you.

    For dessert, please also head to the kitchen to receive your separately plated dessert*!

    Morning Tea & Afternoon Tea
    Students with food allergies/intolerances will have a separately plated snack* available. Head to the kitchen or servery to grab your plate with your name on it!

    Supper
    Supper snacks are distributed by the house masters on duty. Make sure to make yourself known to the house masters to get your separately plated snacks.

    *Quick note: depending on the day’s menu and your food allergies/intolerances, your main meal or snack might be different from the standard options.

  • Talk to your chef you are not sure about what to have or feel unsure about taking items for the buffet station.

    As the self-service stations are a risk of cross-contamination, students with food allergies and/or intolerances have the option to have separately plated items from your chef.

    If you have any queries or concerns about any menu items from the buffet stations (e.g., salad bar, BYO sandwich station, dessert station), please do not hesitate to head to the kitchen and ask for your chef. They will be able to provide a separate plate from a fresh batch in the kitchen.

Key things to know at the dining hall

  • Due to the nature of self-service stations (e.g., salad bars), there is a risk of cross-contamination.

  • Deep-fried menu items are cooked in the same oil with allergen-containing and non-plant-based foods.

  • PCU spreads are available at breakfast service

If you are unsure of what to have, or have any questions about the meals, please talk to one of our friendly staff.

We are committed to providing food that meets high safety and suitability standards and we understand the importance of allergen management and awareness. We have a comprehensive allergen management plan in place and while we take every precaution to avoid cross-contamination, we cannot guarantee our dishes are 100% free from trace amounts of allergens.

It is important to note that our kitchen handles a diverse range of ingredients, including Gluten, Wheat, Milk/Dairy, Egg, Soy, Fish, Shellfish*, Tree Nuts*, Peanuts, Sesame, Sulphites, and Lupin. Products from our suppliers may also be manufactured in facilities where allergen-containing ingredients are present.

*Shellfish includes all mollusc and crustacean. Tree Nuts include, but is not limited to, common Tree Nuts like almond, Brazil nut, cashew, hazelnut, macadamia, pecan, pistachio, walnut, and pine nut.

If you would like to speak to someone regarding your dietary requirement(s) and discuss how we can better support your dining experience and nutrition whilst at the dining hall, you can reach out to us through your house masters! Alternatively, you can also reach us through our contact form.